True Love Guarantee
We want you to absolutely love your custom frame – that’s why we created our True Love Guarantee. If you’re not 100% satisfied for any reason, let us know, and we’ll make it right.
You can enjoy peace of mind knowing that our True Love Guarantee covers every custom frame we handcraft for you.
Benefits of our True Love Guarantee
Our industry-leading True Love Guarantee includes a 30-day guarantee on the design and a lifetime guarantee on the craftsmanship of your custom frame.
- 100% satisfaction guaranteed
- Enjoy full confidence in our design & craftsmanship
- No additional charge for materials in the same price range
Our Promise To You
We’re dedicated to handcrafting the perfect custom frame for you every time. Your happiness is our top priority, so our True Love Guarantee is comprehensive.
30-day Design Guarantee
If you don’t love the look of your finished frame, we’ll redesign it within 30 days of the sale. There’s no additional charge when you choose new options in the same price range.
Lifetime Craftsmanship Guarantee
We stand behind our expert craftsmanship and premium materials. If our craftsmanship doesn’t meet your expectations at any point, bring your custom frame in, and we’ll make it right.
FAQs
What is your True Love Guarantee?
Our industry-leading True Love Guarantee® covers your custom frame’s design and craftsmanship. The design has a 30-day guarantee—so if you don’t love the look of your finished frame, we’ll redesign it within 30 days of the sale. There’s no additional charge for your redesigned frame when you choose new options in the same price range. (Please note that you may incur additional charges if you choose more expensive options for your redesigned frame.) Our True Love Guarantee® also includes a lifetime guarantee of craftsmanship. If our craftsmanship doesn’t meet your expectations, bring your custom frame in, and we’ll make it right.
Talk to an expert
Have a question about our True Love Guarantee? Get in touch with our knowledgeable team or visit your nearest store.
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Inspiration
We love what we do and are proud of every custom frame we create. Our dedication to excellence is evident in every detail—no matter how small. Check out some of our favorite pieces.
See moreHappy clients
Had a wonderful experience here. I had two limited edition prints framed and FastFrame did an amazing job. The quality of the framing is some of the best I’ve experienced and I will definitely use FastFrame again.
Julian A.
My go-to place for framing. The staff is personable and thoughtful in their creative guidance. I know my pieces are in good hands, and I’m always thrilled with the results. Highly recommend, you won’t be disappointed!
Mark S.
This is my go to shop for framing. The staff is extremely friendly and knowledgeable. They have a great sense of what works and what doesn't. They always find creative ways to work with our budget. The store has unlimited samples to work with and they always seem to find the best combination that makes my artwork pop.
James C.
I've had two pieces here framed and each time I was impressed with their acumen in finding the right frame and backdrop to properly accent the piece. They turned each from a print to a work of art. Their service is timely and they have very competitive pricing.
Thomas N.
I would never go anywhere else for frames. The owners know you by name and genuinely want you to get the best quality work within your budget. The turnaround is fast and the service is unbeatable. The kind of small local business that makes you feel good about where you’re spending your money.
Lizzie P.
